Returns & Exchanges

At New Era, we want you to feel confident in every purchase, which is why we offer a seamless 30-day return policy for all unworn apparel and accessories. If your new style isn't the perfect fit, we are committed to making the exchange or refund process as effortless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location; you will receive a notification once your refund or exchange has been processed.